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Best regards
Zmags
The
RetailObserver
5542 Monterey Road, #258,
San Jose, CA 95138
CHANGE SERVICE REQUESTED
February, 2010 YOUR RESOURCE GUIDE TO THE INDUSTRY Vol. 21, Issue 2
2010
INTERNATIONAL CES
LAUNCHING THE NEXT DECADE OF INNOVATION
— PAGE 8
CES: BRINGING STRONG
KEYNOTES TO THE TABLE
HIGHLIGHTS & VIDEOS — PAGE 28
SHOW ROOM SPOTLIGHT:
GABOWITZ TV & APPLIANCE CO.
75 YEARS AND STILL GOING STRONG — PAGE 34
PRSRT STD
US Postage
Paid
St. Joseph, MI
Permit No. 158
Printed on
Recycled Paper
Makes preheating
seem simply prehistoric.
Introducing the Our new wall ovens are so advanced, they’re ready when you are.
industry’s best The industry’s first No Preheat mode makes waiting a thing of the
perfo
The RetailObserver 5542 Monterey Road, #258, Sa
Makes preheating seem simply prehistoric.
AS I SEE IT • ELLE’S VIEW • AS I SEE IT
VIEWS • MOE’S MUSINGS • VIEWS
FEBRUARY 2010 THE RETAIL OBSERVER 7
2010 Intern Launching Decade of
ati onal CES the Next Innovation EW CE PR
2010 INTERNATIONAL CES | continued f
with unit sales projected to top 11.5 million and
CALL TO ACTIONMailbag SEND US YOUR SHOTS LOOKING
Industry [ News ] THERMADOR’S SEVEN
• For more information on 2009 GOOD DES
Industry [ News ] continued from page 15
The perfect pairing. Create the ideal environmen
Industry [ News ] continued from page 16
FEBRUARY 2010 THE RETAIL OBSERVER 19
Manufacturer {NOTES} EurochefUSAAnnounces Trioof
FEBRUARY 2010 THE RETAIL OBSERVER 21
Industry [ News ] continued from page 18
FEBRUARY 2010 THE RETAIL OBSERVER 23
Industry [ News ] continued from page 22
Manufacturer {NOTES} •
FEBRUARY 2010 THE RETAIL OBSERVER 27
14 2 3 • CES CONTINUE STRONG KE TO THE W
• S TO BRING YNOTES TABLE OGY AND BUSINESS CONVE
Consumer Electronics [ News ] LG D
• “AMIMON is the market leader in providing
Consumer Electronics [ News ] continued from pag
SamsungAppliancesNowAvailableto theIndepend
SHOWROOM SPOTLIGHT Showroom Spotlight Gabowitz
On the Radar • “BUY LOCAL” CAMPAIGN
Book Review CustomerDrivenChange AUTHOR: BUD TAYL
Living Green [ News ] GE TO MANUFACTURE NEW “S
• The washing machine would go into prod
Living Green [ News ] continued from page 39
LOOK WHO’S READING... The RetailObserver
Elly Valas • RETAIL VIEWS
The Leukemia & Lymphoma Society - helping patien
John Tschohl • CUSTOMER SERVICE E
FEBRUARY 2010 THE RETAIL OBSERVER 45
Chris Thiede • BRAND BUILDING
FEBRUARY 2010 THE RETAIL OBSERVER 47
Kelly Rigdon • BUSINESS SOLUTIONS
FEBRUARY 2010 THE RETAIL OBSERVER 49
Rick Segel • RETAIL BUSINESS KIT
WALL OF FAME • RETAILERS OBSERVED • WALL
• ASSOCIATION NEWS NKBA Elects 2010 Presiden
FEBRUARY 2010 THE RETAIL OBSERVER 53
FEBRUARY 31- Feb 3 MSA CONVENTION 2010 Caesars Pa
2010Winter Olympics ILANAAQ: VANCOUVER 2010 OL
• SERVICE NEWS Do I Really Need aTechnician?
YOUR CUSTOMERS DESERVE GREAT SERVICE. YOU DESERVE
• BUYING GROUP NEWS
The 2010 Kitchen & Bath Industry Show offers an u
• ASSOCIATION NEWS Publix’s Randall “Tod
Stay ahead of the learning curve at KBIS 2010.
NAHB CONNECTS BUILDERS WITH NEW FINANCING SOURCES
team, is well versed on building sustainably with
introducing a new generation of “duct-free” ve
the new best-in-class 4-phase air recovery system
Manufacturer {NOTES} •
Greed is good. Receive up to $200 via a Bosch Vi