If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> September, 2013 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 24, Issue 9<br /> NARI ANNOUNCES<br /> 2013 NATIONAL COTY AWARD WINNERS<br /> EVENING OF EXCELLENCE™ WINNERS RECOGNIZED<br /> DISASTER CLARK<br /> PLANNING: APPLIANCE<br /> EPILOGUE CELEBRATING 100 YEARS<br /> IN BUSINESS<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> U.S. Postage Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> CALIFORNIA NORTHWEST SOUTHWEST CENTRAL STATES GREAT LAKES<br /> Alex Holton Mark Collier Steve Carron <a title="Sept '13 page 1" href="http://catalog.proemags.com/publication/a58391f9?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. S</a> <a title="Sept '13 page 2" href="http://catalog.proemags.com/publication/a58391f9?page=2"> CALIFORNIA NORTHWEST </a> <a title="Sept '13 page 3" href="http://catalog.proemags.com/publication/a58391f9?page=3"> Industry's first induction double oven range* fea</a> <a title="Sept '13 page 4" href="http://catalog.proemags.com/publication/a58391f9?page=4"> AS I SEE IT • ELLE’S VIEW • AS I SEE IT </a> <a title="Sept '13 page 5" href="http://catalog.proemags.com/publication/a58391f9?page=5"> Italy The ILVE® and Verona® brands of cooking app</a> <a title="Sept '13 page 6" href="http://catalog.proemags.com/publication/a58391f9?page=6"> VIEWS • MOE’S MUSINGS • VIEWS What Extras </a> <a title="Sept '13 page 7" href="http://catalog.proemags.com/publication/a58391f9?page=7"> </a> <a title="Sept '13 page 8" href="http://catalog.proemags.com/publication/a58391f9?page=8"> C O T Y AWA R D W I N N E R S • C O T Y AWA R D</a> <a title="Sept '13 page 9" href="http://catalog.proemags.com/publication/a58391f9?page=9"> C O T Y AWA R D W I N N E R S • C O T Y AWA R D W</a> <a title="Sept '13 page 10" href="http://catalog.proemags.com/publication/a58391f9?page=10"> COTY • 2013 NATIONAL AWARDS </a> <a title="Sept '13 page 11" href="http://catalog.proemags.com/publication/a58391f9?page=11"> • Owners of this 1740s home needed to upd</a> <a title="Sept '13 page 12" href="http://catalog.proemags.com/publication/a58391f9?page=12"> COTY • 2013 NATIONAL AWARDS </a> <a title="Sept '13 page 13" href="http://catalog.proemags.com/publication/a58391f9?page=13"> • CHAPTER EXCELLENCE AWARD Presented to a c</a> <a title="Sept '13 page 14" href="http://catalog.proemags.com/publication/a58391f9?page=14"> CALL TO ACTION SEND US YOUR SHOTS We are lo</a> <a title="Sept '13 page 15" href="http://catalog.proemags.com/publication/a58391f9?page=15"> SEPTEMBER 2013 THE RETAIL OBSERVER 15</a> <a title="Sept '13 page 16" href="http://catalog.proemags.com/publication/a58391f9?page=16"> Industry [ N E W S ] COYOTE OUTDOOR LIVING EXPA</a> <a title="Sept '13 page 17" href="http://catalog.proemags.com/publication/a58391f9?page=17"> • manufacturer that produced high-quality pro</a> <a title="Sept '13 page 18" href="http://catalog.proemags.com/publication/a58391f9?page=18"> Industry [ N E W S ] | continued from page 17 |</a> <a title="Sept '13 page 19" href="http://catalog.proemags.com/publication/a58391f9?page=19"> </a> <a title="Sept '13 page 20" href="http://catalog.proemags.com/publication/a58391f9?page=20"> Industry [ N E W S ] | continued from page 18 |</a> <a title="Sept '13 page 21" href="http://catalog.proemags.com/publication/a58391f9?page=21"> Preserve your good taste. The demand for the perf</a> <a title="Sept '13 page 22" href="http://catalog.proemags.com/publication/a58391f9?page=22"> Manufacturer { N O T E S } </a> <a title="Sept '13 page 23" href="http://catalog.proemags.com/publication/a58391f9?page=23"> </a> <a title="Sept '13 page 24" href="http://catalog.proemags.com/publication/a58391f9?page=24"> Industry [ N E W S ] | continued from page 20 |</a> <a title="Sept '13 page 25" href="http://catalog.proemags.com/publication/a58391f9?page=25"> </a> <a title="Sept '13 page 26" href="http://catalog.proemags.com/publication/a58391f9?page=26"> Manufacturer { N O T E S } </a> <a title="Sept '13 page 27" href="http://catalog.proemags.com/publication/a58391f9?page=27"> </a> <a title="Sept '13 page 28" href="http://catalog.proemags.com/publication/a58391f9?page=28"> Industry [ N E W S ] | continued from page 24 |</a> <a title="Sept '13 page 29" href="http://catalog.proemags.com/publication/a58391f9?page=29"> </a> <a title="Sept '13 page 30" href="http://catalog.proemags.com/publication/a58391f9?page=30"> Industry [ N E W S ] | continued from page 28 |</a> <a title="Sept '13 page 31" href="http://catalog.proemags.com/publication/a58391f9?page=31"> </a> <a title="Sept '13 page 32" href="http://catalog.proemags.com/publication/a58391f9?page=32"> 32 THE RETAIL OBSERVER SEPTEMBER 2013</a> <a title="Sept '13 page 33" href="http://catalog.proemags.com/publication/a58391f9?page=33"> A PICTURE IS WORTH $100,000 BUCKS ENTER THE THER</a> <a title="Sept '13 page 34" href="http://catalog.proemags.com/publication/a58391f9?page=34"> R E TA I L E R M I L E S T O N E • R E TA I L E</a> <a title="Sept '13 page 35" href="http://catalog.proemags.com/publication/a58391f9?page=35"> • R E TA I L E R M I L E S T O N E • R E TA I L </a> <a title="Sept '13 page 36" href="http://catalog.proemags.com/publication/a58391f9?page=36"> | continued from page 35 | GIVE YOUR CUSTOMERS</a> <a title="Sept '13 page 37" href="http://catalog.proemags.com/publication/a58391f9?page=37"> • 100 YEAR ANNIVERSARY </a> <a title="Sept '13 page 38" href="http://catalog.proemags.com/publication/a58391f9?page=38"> Elly Valas RETAIL VIEWS I called a deale</a> <a title="Sept '13 page 39" href="http://catalog.proemags.com/publication/a58391f9?page=39"> The Leukemia & Lymphoma Society - helping patien</a> <a title="Sept '13 page 40" href="http://catalog.proemags.com/publication/a58391f9?page=40"> John Tschohl CUSTOMER SERVICE A </a> <a title="Sept '13 page 41" href="http://catalog.proemags.com/publication/a58391f9?page=41"> Learning that builds your career. Your career is </a> <a title="Sept '13 page 42" href="http://catalog.proemags.com/publication/a58391f9?page=42"> Libby Wagner • </a> <a title="Sept '13 page 43" href="http://catalog.proemags.com/publication/a58391f9?page=43"> SEPTEMBER 2013 THE RETAIL OBSERVER 43</a> <a title="Sept '13 page 44" href="http://catalog.proemags.com/publication/a58391f9?page=44"> Timothy Bednarz • </a> <a title="Sept '13 page 45" href="http://catalog.proemags.com/publication/a58391f9?page=45"> TO COOK BEAUTIFULLY S</a> <a title="Sept '13 page 46" href="http://catalog.proemags.com/publication/a58391f9?page=46"> Mitchell Rigie & Keith Harmeyer </a> <a title="Sept '13 page 47" href="http://catalog.proemags.com/publication/a58391f9?page=47"> </a> <a title="Sept '13 page 48" href="http://catalog.proemags.com/publication/a58391f9?page=48"> Pat Kelly & Tanya Borisov </a> <a title="Sept '13 page 49" href="http://catalog.proemags.com/publication/a58391f9?page=49"> C M Y CM MY CY CMY K 4RC11-19 ResizeAd_RetailOb</a> <a title="Sept '13 page 50" href="http://catalog.proemags.com/publication/a58391f9?page=50"> Jim Ristow • CON</a> <a title="Sept '13 page 51" href="http://catalog.proemags.com/publication/a58391f9?page=51"> • Retail Resources</a> <a title="Sept '13 page 52" href="http://catalog.proemags.com/publication/a58391f9?page=52"> Jeff Knock APPLIANCE TRENDS IT IS OUR T</a> <a title="Sept '13 page 53" href="http://catalog.proemags.com/publication/a58391f9?page=53"> not a Drill d Taking Share…Are You Ready? </a> <a title="Sept '13 page 54" href="http://catalog.proemags.com/publication/a58391f9?page=54"> Buying Group News •</a> <a title="Sept '13 page 55" href="http://catalog.proemags.com/publication/a58391f9?page=55"> SEPTEMBER 2013 THE RETAIL OBSERVER 55</a> <a title="Sept '13 page 56" href="http://catalog.proemags.com/publication/a58391f9?page=56"> No other buying group provides more opportunities</a> <a title="Sept '13 page 57" href="http://catalog.proemags.com/publication/a58391f9?page=57"> Buy Better. Sell Smarter. Compete Tougher. Over </a> <a title="Sept '13 page 58" href="http://catalog.proemags.com/publication/a58391f9?page=58"> Buying Group News •</a> <a title="Sept '13 page 59" href="http://catalog.proemags.com/publication/a58391f9?page=59"> UPCOMING EVENTS SEPT. SEPTEMBER 6 - 11 IFA 2011 </a> <a title="Sept '13 page 60" href="http://catalog.proemags.com/publication/a58391f9?page=60"> SERVICE DEPARTMENT • SERVICE DEPARTMENT • SERV</a> <a title="Sept '13 page 61" href="http://catalog.proemags.com/publication/a58391f9?page=61"> </a> <a title="Sept '13 page 62" href="http://catalog.proemags.com/publication/a58391f9?page=62"> S E R V I C E D E PA R T M E N T • S E R V I C E </a> <a title="Sept '13 page 63" href="http://catalog.proemags.com/publication/a58391f9?page=63"> N T • S E R V I C E D E PA R T M E N T • S E R V </a> <a title="Sept '13 page 64" href="http://catalog.proemags.com/publication/a58391f9?page=64"> Promotions ROBERT D. McARVER JOINS AHAM AS VICE </a> <a title="Sept '13 page 65" href="http://catalog.proemags.com/publication/a58391f9?page=65"> </a> <a title="Sept '13 page 66" href="http://catalog.proemags.com/publication/a58391f9?page=66"> Manufacturer { NOTES } Manufacturer { N O T </a> <a title="Sept '13 page 67" href="http://catalog.proemags.com/publication/a58391f9?page=67"> Share the laundry lve It's time to let</a> <a title="Sept '13 page 68" href="http://catalog.proemags.com/publication/a58391f9?page=68"> LG STUDIO premium appliances, profitable partne</a>