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&lt;br /&gt; The&lt;br /&gt; &lt;br /&gt; RetailObserver&lt;br /&gt; &lt;br /&gt; 5542 Monterey Road, #258,&lt;br /&gt; San Jose, CA 95138&lt;br /&gt; CHANGE SERVICE REQUESTED&lt;br /&gt; &lt;br /&gt; January, 2010 YOUR RESOURCE GUIDE TO THE INDUSTRY Vol. 21, Issue 1&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; SHOWROOM SPOTLIGHT DEBUT:&lt;br /&gt; FIXTURES&lt;br /&gt; VISIONS FOR&lt;br /&gt; LIVING&lt;br /&gt; &mdash; PAGE 8&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; BOSCH&lt;br /&gt; WELCOMES&lt;br /&gt; MEDIA&lt;br /&gt; TO STATE-OF-THE-ART&lt;br /&gt; APPLIANCE PARK TOUR&lt;br /&gt; &mdash; PAGE 34&lt;br /&gt; &lt;br /&gt; K/BIS 2010&lt;br /&gt; BUSINESS &amp; LEADERSHIP&lt;br /&<a title="Jan '10 page 1" href="http://catalog.proemags.com/publication/a5278ceb?page=1">TheRetailObserver5542 Monterey Road, #258,Sa</a> TheRetailObserver5542 Monterey Road, #258,Sa<a title="Jan '10 page 2" href="http://catalog.proemags.com/publication/a5278ceb?page=2">Makes preheatingseem simply prehistoric. </a> Makes preheatingseem simply prehistoric. <a title="Jan '10 page 3" href="http://catalog.proemags.com/publication/a5278ceb?page=3"> </a> <a title="Jan '10 page 4" href="http://catalog.proemags.com/publication/a5278ceb?page=4">AS I SEE IT &bull;ELLE&rsquo;S VIEW&bull; AS I SEE IT</a> AS I SEE IT &bull;ELLE&rsquo;S VIEW&bull; AS I SEE IT<a title="Jan '10 page 5" href="http://catalog.proemags.com/publication/a5278ceb?page=5"></a> <a title="Jan '10 page 6" href="http://catalog.proemags.com/publication/a5278ceb?page=6">VIEWS &bull; MOE&rsquo;S MUSINGS&bull; VIEWS2010&mdash;H</a> VIEWS &bull; MOE&rsquo;S MUSINGS&bull; VIEWS2010&mdash;H<a title="Jan '10 page 7" href="http://catalog.proemags.com/publication/a5278ceb?page=7">True Refrigeration can be found in some of the mo</a> True Refrigeration can be found in some of the mo<a title="Jan '10 page 8" href="http://catalog.proemags.com/publication/a5278ceb?page=8">8THE RETAIL OBSERVER JANUARY 2010</a> 8THE RETAIL OBSERVER JANUARY 2010<a title="Jan '10 page 9" href="http://catalog.proemags.com/publication/a5278ceb?page=9">SHOWROOM SPOTLIGHTShowroomSpotlightFixtures</a> SHOWROOM SPOTLIGHTShowroomSpotlightFixtures<a title="Jan '10 page 10" href="http://catalog.proemags.com/publication/a5278ceb?page=10">SHOWROOM SPOTLIGHT| continued from page 9 |</a> SHOWROOM SPOTLIGHT| continued from page 9 |<a title="Jan '10 page 11" href="http://catalog.proemags.com/publication/a5278ceb?page=11">&ldquo;Simplyput,Fixtures </a> &ldquo;Simplyput,Fixtures <a title="Jan '10 page 12" href="http://catalog.proemags.com/publication/a5278ceb?page=12">Industry [ News ] </a> Industry [ News ] <a title="Jan '10 page 13" href="http://catalog.proemags.com/publication/a5278ceb?page=13">&bull;into a relationship with Ray because of hi</a> &bull;into a relationship with Ray because of hi<a title="Jan '10 page 14" href="http://catalog.proemags.com/publication/a5278ceb?page=14">Industry [ News ] continued from page 13 </a> Industry [ News ] continued from page 13 <a title="Jan '10 page 15" href="http://catalog.proemags.com/publication/a5278ceb?page=15">JANUARY 2010 THE RETAIL OBSERVER15</a> JANUARY 2010 THE RETAIL OBSERVER15<a title="Jan '10 page 16" href="http://catalog.proemags.com/publication/a5278ceb?page=16">Industry [ News ] continued from page 14 </a> Industry [ News ] continued from page 14 <a title="Jan '10 page 17" href="http://catalog.proemags.com/publication/a5278ceb?page=17">JANUARY 2010 THE RETAIL OBSERVER17</a> JANUARY 2010 THE RETAIL OBSERVER17<a title="Jan '10 page 18" href="http://catalog.proemags.com/publication/a5278ceb?page=18">Industry [ News ] continued from page 16 </a> Industry [ News ] continued from page 16 <a title="Jan '10 page 19" href="http://catalog.proemags.com/publication/a5278ceb?page=19">Laundry&mdash;it&rsquo;sallwe do.Starting with three year</a> Laundry&mdash;it&rsquo;sallwe do.Starting with three year<a title="Jan '10 page 20" href="http://catalog.proemags.com/publication/a5278ceb?page=20">Industry [ News ] continued from page 18 </a> Industry [ News ] continued from page 18 <a title="Jan '10 page 21" href="http://catalog.proemags.com/publication/a5278ceb?page=21">JANUARY 2010 THE RETAIL OBSERVER21</a> JANUARY 2010 THE RETAIL OBSERVER21<a title="Jan '10 page 22" href="http://catalog.proemags.com/publication/a5278ceb?page=22">Industry [ News ] continued from page 20 </a> Industry [ News ] continued from page 20 <a title="Jan '10 page 23" href="http://catalog.proemags.com/publication/a5278ceb?page=23">JANUARY 2010 THE RETAIL OBSERVER23</a> JANUARY 2010 THE RETAIL OBSERVER23<a title="Jan '10 page 24" href="http://catalog.proemags.com/publication/a5278ceb?page=24">Don't let your customersget hung out to dry ont</a> Don't let your customersget hung out to dry ont<a title="Jan '10 page 25" href="http://catalog.proemags.com/publication/a5278ceb?page=25">It's a fact &ndash; the newest, efficient washersuse </a> It's a fact &ndash; the newest, efficient washersuse <a title="Jan '10 page 26" href="http://catalog.proemags.com/publication/a5278ceb?page=26">Industry [ News ] continued from page 22 </a> Industry [ News ] continued from page 22 <a title="Jan '10 page 27" href="http://catalog.proemags.com/publication/a5278ceb?page=27">4244 S. Market Court, Suite A, Sacramento, CA 958</a> 4244 S. Market Court, Suite A, Sacramento, CA 958<a title="Jan '10 page 28" href="http://catalog.proemags.com/publication/a5278ceb?page=28">introducing a new generation of &ldquo;duct-free&rdquo; ve</a> introducing a new generation of &ldquo;duct-free&rdquo; ve<a title="Jan '10 page 29" href="http://catalog.proemags.com/publication/a5278ceb?page=29">the new best-in-class4-phase air recovery system</a> the new best-in-class4-phase air recovery system<a title="Jan '10 page 30" href="http://catalog.proemags.com/publication/a5278ceb?page=30">Consumer Electronics [ News ]PANASONIC TO DEL</a> Consumer Electronics [ News ]PANASONIC TO DEL<a title="Jan '10 page 31" href="http://catalog.proemags.com/publication/a5278ceb?page=31">&bull;BROADCAST EQUIPMENT SUPPLY FOR THE VENUES</a> &bull;BROADCAST EQUIPMENT SUPPLY FOR THE VENUES<a title="Jan '10 page 32" href="http://catalog.proemags.com/publication/a5278ceb?page=32">&bull; ASSOCIATION NEWSCEA Announces 2010 Execu</a> &bull; ASSOCIATION NEWSCEA Announces 2010 Execu<a title="Jan '10 page 33" href="http://catalog.proemags.com/publication/a5278ceb?page=33">JANUARY 2010 THE RETAIL OBSERVER33</a> JANUARY 2010 THE RETAIL OBSERVER33<a title="Jan '10 page 34" href="http://catalog.proemags.com/publication/a5278ceb?page=34">&bull; BOSFACTORYWELCOMES MEDIA TO TOUR T</a> &bull; BOSFACTORYWELCOMES MEDIA TO TOUR T<a title="Jan '10 page 35" href="http://catalog.proemags.com/publication/a5278ceb?page=35">&bull;CH TOURHE NORTH CAROLINA FACTORYexample</a> &bull;CH TOURHE NORTH CAROLINA FACTORYexample<a title="Jan '10 page 36" href="http://catalog.proemags.com/publication/a5278ceb?page=36">BOSCH FACTORY TOUR| continued from page 35 |</a> BOSCH FACTORY TOUR| continued from page 35 |<a title="Jan '10 page 37" href="http://catalog.proemags.com/publication/a5278ceb?page=37">JANUARY 2010 THE RETAIL OBSERVER37</a> JANUARY 2010 THE RETAIL OBSERVER37<a title="Jan '10 page 38" href="http://catalog.proemags.com/publication/a5278ceb?page=38">Living Green [ News ]New Bern Solar Project:H</a> Living Green [ News ]New Bern Solar Project:H<a title="Jan '10 page 39" href="http://catalog.proemags.com/publication/a5278ceb?page=39">&bull; &ldquo;BSH is constantly developingand adapt</a> &bull; &ldquo;BSH is constantly developingand adapt<a title="Jan '10 page 40" href="http://catalog.proemags.com/publication/a5278ceb?page=40">Living Green [ News]U.S. DEPARTMENT OF ENERGY 2</a> Living Green [ News]U.S. DEPARTMENT OF ENERGY 2<a title="Jan '10 page 41" href="http://catalog.proemags.com/publication/a5278ceb?page=41">&bull;VESTMENT ACT STATE ENERGY EFFICIENT APPLIANCE</a> &bull;VESTMENT ACT STATE ENERGY EFFICIENT APPLIANCE<a title="Jan '10 page 42" href="http://catalog.proemags.com/publication/a5278ceb?page=42">Elly Valas &bull; RETAIL VIEWS</a> Elly Valas &bull; RETAIL VIEWS<a title="Jan '10 page 43" href="http://catalog.proemags.com/publication/a5278ceb?page=43"> The Leukemia &amp; Lymphoma Society -helping patien</a> The Leukemia &amp; Lymphoma Society -helping patien<a title="Jan '10 page 44" href="http://catalog.proemags.com/publication/a5278ceb?page=44">John Tschohl &bull; CUSTOMER SERVICEDo</a> John Tschohl &bull; CUSTOMER SERVICEDo<a title="Jan '10 page 45" href="http://catalog.proemags.com/publication/a5278ceb?page=45">JANUARY 2010 THE RETAIL OBSERVER45</a> JANUARY 2010 THE RETAIL OBSERVER45<a title="Jan '10 page 46" href="http://catalog.proemags.com/publication/a5278ceb?page=46">Chris Thiede &bull; BRAND BUILDING</a> Chris Thiede &bull; BRAND BUILDING<a title="Jan '10 page 47" href="http://catalog.proemags.com/publication/a5278ceb?page=47">JANUARY 2010 THE RETAIL OBSERVER47</a> JANUARY 2010 THE RETAIL OBSERVER47<a title="Jan '10 page 48" href="http://catalog.proemags.com/publication/a5278ceb?page=48">Kelly Rigdon &bull; BUSINESS SOLUTIONS</a> Kelly Rigdon &bull; BUSINESS SOLUTIONS<a title="Jan '10 page 49" href="http://catalog.proemags.com/publication/a5278ceb?page=49">JANUARY 2010 THE RETAIL OBSERVER49</a> JANUARY 2010 THE RETAIL OBSERVER49<a title="Jan '10 page 50" href="http://catalog.proemags.com/publication/a5278ceb?page=50">DeliveringWorld-ClaK/BIS 2010 BUSINESS &amp; LEADE</a> DeliveringWorld-ClaK/BIS 2010 BUSINESS &amp; LEADE<a title="Jan '10 page 51" href="http://catalog.proemags.com/publication/a5278ceb?page=51">&bull; FEATURED SPEAKER: DENNIS SNOWssCustomer Servi</a> &bull; FEATURED SPEAKER: DENNIS SNOWssCustomer Servi<a title="Jan '10 page 52" href="http://catalog.proemags.com/publication/a5278ceb?page=52">FEATURED SPEAKER: DENNIS SNOW | continued from pa</a> FEATURED SPEAKER: DENNIS SNOW | continued from pa<a title="Jan '10 page 53" href="http://catalog.proemags.com/publication/a5278ceb?page=53">At the 2010 Kitchen &amp; Bath Industry Show, you'll </a> At the 2010 Kitchen &amp; Bath Industry Show, you'll <a title="Jan '10 page 54" href="http://catalog.proemags.com/publication/a5278ceb?page=54">Upcoming EventsJANUARY7-10 </a> Upcoming EventsJANUARY7-10 <a title="Jan '10 page 55" href="http://catalog.proemags.com/publication/a5278ceb?page=55">HomeBring a tradition of stone hear</a> HomeBring a tradition of stone hear<a title="Jan '10 page 56" href="http://catalog.proemags.com/publication/a5278ceb?page=56">&bull; SERVICE NEWSWhat Good Are Technicians?M</a> &bull; SERVICE NEWSWhat Good Are Technicians?M<a title="Jan '10 page 57" href="http://catalog.proemags.com/publication/a5278ceb?page=57">LOOK WHO&rsquo;S READING...TheRetailObserver</a> LOOK WHO&rsquo;S READING...TheRetailObserver<a title="Jan '10 page 58" href="http://catalog.proemags.com/publication/a5278ceb?page=58">&bull; BUYING GROUP NEWSBrandSource March Summit</a> &bull; BUYING GROUP NEWSBrandSource March Summit<a title="Jan '10 page 59" href="http://catalog.proemags.com/publication/a5278ceb?page=59">A Whole New&reg;Now You Can Become an</a> A Whole New&reg;Now You Can Become an<a title="Jan '10 page 60" href="http://catalog.proemags.com/publication/a5278ceb?page=60">&bull; BUYING GROUP NEWSRegistration Open For Pri</a> &bull; BUYING GROUP NEWSRegistration Open For Pri<a title="Jan '10 page 61" href="http://catalog.proemags.com/publication/a5278ceb?page=61">JANUARY 2010 THE RETAIL OBSERVER61</a> JANUARY 2010 THE RETAIL OBSERVER61<a title="Jan '10 page 62" href="http://catalog.proemags.com/publication/a5278ceb?page=62">2010 INTERNATIONAL BUILDE</a> 2010 INTERNATIONAL BUILDE<a title="Jan '10 page 63" href="http://catalog.proemags.com/publication/a5278ceb?page=63">full credit amount for both groups of home buyers</a> full credit amount for both groups of home buyers<a title="Jan '10 page 64" href="http://catalog.proemags.com/publication/a5278ceb?page=64">PromotionsB/S/H HOME APPLIANCESJohn Iacoviell</a> PromotionsB/S/H HOME APPLIANCESJohn Iacoviell<a title="Jan '10 page 65" href="http://catalog.proemags.com/publication/a5278ceb?page=65">JANUARY 2010 THE RETAIL OBSERVER65</a> JANUARY 2010 THE RETAIL OBSERVER65<a title="Jan '10 page 66" href="http://catalog.proemags.com/publication/a5278ceb?page=66">Manufacturer {NOTES} &bull;</a> Manufacturer {NOTES} &bull;<a title="Jan '10 page 67" href="http://catalog.proemags.com/publication/a5278ceb?page=67">Imagine the PossibilitiesKitchenAid&reg;</a> Imagine the PossibilitiesKitchenAid&reg;<a title="Jan '10 page 68" href="http://catalog.proemags.com/publication/a5278ceb?page=68"></a>