Jan '10

The latest version of Adobe Flash Player could not be detected. To experience the full functionality of the publication Adobe Flash Player must be installed.Install Adobe Flash Player

A basic HTML version with limited functionality is available if you do not have access to Adobe Flash Player. View basic HTML version

Thanks.

For Visually Impaired and Blind People you can visit the PDF version by Pressing CONTROL + ALT + 4

The RetailObserver 5542 Monterey Road, #258, San Jose, CA 95138 CHANGE SERVICE REQUESTED January, 2010 YOUR RESOURCE GUIDE TO THE INDUSTRY Vol. 21, Issue 1 SHOWROOM SPOTLIGHT DEBUT: FIXTURES VISIONS FOR LIVING — PAGE 8 BOSCH WELCOMES MEDIA TO STATE-OF-THE-ART APPLIANCE PARK TOUR — PAGE 34 K/BIS 2010 BUSINESS & LEADERSHIP DELIVERING WORLD-CLASS CUSTOMER SERVICE — PAG<a title="Jan '10 page 23" href="http://catalog.proemags.com/publication/a5278ceb?page=23">JANUARY 2010 THE RETAIL OBSERVER23</a> JANUARY 2010 THE RETAIL OBSERVER23<a title="Jan '10 page 2" href="http://catalog.proemags.com/publication/a5278ceb?page=2">Makes preheatingseem simply prehistoric. </a> Makes preheatingseem simply prehistoric. <a title="Jan '10 page 68" href="http://catalog.proemags.com/publication/a5278ceb?page=68"></a> <a title="Jan '10 page 47" href="http://catalog.proemags.com/publication/a5278ceb?page=47">JANUARY 2010 THE RETAIL OBSERVER47</a> JANUARY 2010 THE RETAIL OBSERVER47<a title="Jan '10 page 48" href="http://catalog.proemags.com/publication/a5278ceb?page=48">Kelly Rigdon • BUSINESS SOLUTIONS</a> Kelly Rigdon • BUSINESS SOLUTIONS<a title="Jan '10 page 21" href="http://catalog.proemags.com/publication/a5278ceb?page=21">JANUARY 2010 THE RETAIL OBSERVER21</a> JANUARY 2010 THE RETAIL OBSERVER21<a title="Jan '10 page 65" href="http://catalog.proemags.com/publication/a5278ceb?page=65">JANUARY 2010 THE RETAIL OBSERVER65</a> JANUARY 2010 THE RETAIL OBSERVER65<a title="Jan '10 page 59" href="http://catalog.proemags.com/publication/a5278ceb?page=59">A Whole New®Now You Can Become an</a> A Whole New®Now You Can Become an<a title="Jan '10 page 41" href="http://catalog.proemags.com/publication/a5278ceb?page=41">•VESTMENT ACT STATE ENERGY EFFICIENT APPLIANCE</a> •VESTMENT ACT STATE ENERGY EFFICIENT APPLIANCE<a title="Jan '10 page 6" href="http://catalog.proemags.com/publication/a5278ceb?page=6">VIEWS • MOE’S MUSINGS• VIEWS2010—H</a> VIEWS • MOE’S MUSINGS• VIEWS2010—H<a title="Jan '10 page 44" href="http://catalog.proemags.com/publication/a5278ceb?page=44">John Tschohl • CUSTOMER SERVICEDo</a> John Tschohl • CUSTOMER SERVICEDo<a title="Jan '10 page 53" href="http://catalog.proemags.com/publication/a5278ceb?page=53">At the 2010 Kitchen & Bath Industry Show, you'll </a> At the 2010 Kitchen & Bath Industry Show, you'll <a title="Jan '10 page 56" href="http://catalog.proemags.com/publication/a5278ceb?page=56">• SERVICE NEWSWhat Good Are Technicians?M</a> • SERVICE NEWSWhat Good Are Technicians?M<a title="Jan '10 page 17" href="http://catalog.proemags.com/publication/a5278ceb?page=17">JANUARY 2010 THE RETAIL OBSERVER17</a> JANUARY 2010 THE RETAIL OBSERVER17<a title="Jan '10 page 9" href="http://catalog.proemags.com/publication/a5278ceb?page=9">SHOWROOM SPOTLIGHTShowroomSpotlightFixtures</a> SHOWROOM SPOTLIGHTShowroomSpotlightFixtures<a title="Jan '10 page 1" href="http://catalog.proemags.com/publication/a5278ceb?page=1">TheRetailObserver5542 Monterey Road, #258,Sa</a> TheRetailObserver5542 Monterey Road, #258,Sa<a title="Jan '10 page 15" href="http://catalog.proemags.com/publication/a5278ceb?page=15">JANUARY 2010 THE RETAIL OBSERVER15</a> JANUARY 2010 THE RETAIL OBSERVER15<a title="Jan '10 page 66" href="http://catalog.proemags.com/publication/a5278ceb?page=66">Manufacturer {NOTES} •</a> Manufacturer {NOTES} •<a title="Jan '10 page 63" href="http://catalog.proemags.com/publication/a5278ceb?page=63">full credit amount for both groups of home buyers</a> full credit amount for both groups of home buyers<a title="Jan '10 page 34" href="http://catalog.proemags.com/publication/a5278ceb?page=34">• BOSFACTORYWELCOMES MEDIA TO TOUR T</a> • BOSFACTORYWELCOMES MEDIA TO TOUR T<a title="Jan '10 page 14" href="http://catalog.proemags.com/publication/a5278ceb?page=14">Industry [ News ] continued from page 13 </a> Industry [ News ] continued from page 13 <a title="Jan '10 page 10" href="http://catalog.proemags.com/publication/a5278ceb?page=10">SHOWROOM SPOTLIGHT| continued from page 9 |</a> SHOWROOM SPOTLIGHT| continued from page 9 |<a title="Jan '10 page 39" href="http://catalog.proemags.com/publication/a5278ceb?page=39">• “BSH is constantly developingand adapt</a> • “BSH is constantly developingand adapt<a title="Jan '10 page 58" href="http://catalog.proemags.com/publication/a5278ceb?page=58">• BUYING GROUP NEWSBrandSource March Summit</a> • BUYING GROUP NEWSBrandSource March Summit<a title="Jan '10 page 60" href="http://catalog.proemags.com/publication/a5278ceb?page=60">• BUYING GROUP NEWSRegistration Open For Pri</a> • BUYING GROUP NEWSRegistration Open For Pri<a title="Jan '10 page 49" href="http://catalog.proemags.com/publication/a5278ceb?page=49">JANUARY 2010 THE RETAIL OBSERVER49</a> JANUARY 2010 THE RETAIL OBSERVER49<a title="Jan '10 page 26" href="http://catalog.proemags.com/publication/a5278ceb?page=26">Industry [ News ] continued from page 22 </a> Industry [ News ] continued from page 22 <a title="Jan '10 page 45" href="http://catalog.proemags.com/publication/a5278ceb?page=45">JANUARY 2010 THE RETAIL OBSERVER45</a> JANUARY 2010 THE RETAIL OBSERVER45<a title="Jan '10 page 13" href="http://catalog.proemags.com/publication/a5278ceb?page=13">•into a relationship with Ray because of hi</a> •into a relationship with Ray because of hi<a title="Jan '10 page 38" href="http://catalog.proemags.com/publication/a5278ceb?page=38">Living Green [ News ]New Bern Solar Project:H</a> Living Green [ News ]New Bern Solar Project:H<a title="Jan '10 page 18" href="http://catalog.proemags.com/publication/a5278ceb?page=18">Industry [ News ] continued from page 16 </a> Industry [ News ] continued from page 16 <a title="Jan '10 page 24" href="http://catalog.proemags.com/publication/a5278ceb?page=24">Don't let your customersget hung out to dry ont</a> Don't let your customersget hung out to dry ont<a title="Jan '10 page 19" href="http://catalog.proemags.com/publication/a5278ceb?page=19">Laundry—it’sallwe do.Starting with three year</a> Laundry—it’sallwe do.Starting with three year<a title="Jan '10 page 3" href="http://catalog.proemags.com/publication/a5278ceb?page=3"> </a> <a title="Jan '10 page 57" href="http://catalog.proemags.com/publication/a5278ceb?page=57">LOOK WHO’S READING...TheRetailObserver</a> LOOK WHO’S READING...TheRetailObserver<a title="Jan '10 page 22" href="http://catalog.proemags.com/publication/a5278ceb?page=22">Industry [ News ] continued from page 20 </a> Industry [ News ] continued from page 20 <a title="Jan '10 page 62" href="http://catalog.proemags.com/publication/a5278ceb?page=62">2010 INTERNATIONAL BUILDE</a> 2010 INTERNATIONAL BUILDE<a title="Jan '10 page 55" href="http://catalog.proemags.com/publication/a5278ceb?page=55">HomeBring a tradition of stone hear</a> HomeBring a tradition of stone hear<a title="Jan '10 page 36" href="http://catalog.proemags.com/publication/a5278ceb?page=36">BOSCH FACTORY TOUR| continued from page 35 |</a> BOSCH FACTORY TOUR| continued from page 35 |<a title="Jan '10 page 5" href="http://catalog.proemags.com/publication/a5278ceb?page=5"></a> <a title="Jan '10 page 61" href="http://catalog.proemags.com/publication/a5278ceb?page=61">JANUARY 2010 THE RETAIL OBSERVER61</a> JANUARY 2010 THE RETAIL OBSERVER61<a title="Jan '10 page 64" href="http://catalog.proemags.com/publication/a5278ceb?page=64">PromotionsB/S/H HOME APPLIANCESJohn Iacoviell</a> PromotionsB/S/H HOME APPLIANCESJohn Iacoviell<a title="Jan '10 page 27" href="http://catalog.proemags.com/publication/a5278ceb?page=27">4244 S. Market Court, Suite A, Sacramento, CA 958</a> 4244 S. Market Court, Suite A, Sacramento, CA 958<a title="Jan '10 page 20" href="http://catalog.proemags.com/publication/a5278ceb?page=20">Industry [ News ] continued from page 18 </a> Industry [ News ] continued from page 18 <a title="Jan '10 page 40" href="http://catalog.proemags.com/publication/a5278ceb?page=40">Living Green [ News]U.S. DEPARTMENT OF ENERGY 2</a> Living Green [ News]U.S. DEPARTMENT OF ENERGY 2<a title="Jan '10 page 54" href="http://catalog.proemags.com/publication/a5278ceb?page=54">Upcoming EventsJANUARY7-10 </a> Upcoming EventsJANUARY7-10 <a title="Jan '10 page 43" href="http://catalog.proemags.com/publication/a5278ceb?page=43"> The Leukemia & Lymphoma Society -helping patien</a> The Leukemia & Lymphoma Society -helping patien<a title="Jan '10 page 28" href="http://catalog.proemags.com/publication/a5278ceb?page=28">introducing a new generation of “duct-free” ve</a> introducing a new generation of “duct-free” ve<a title="Jan '10 page 16" href="http://catalog.proemags.com/publication/a5278ceb?page=16">Industry [ News ] continued from page 14 </a> Industry [ News ] continued from page 14 <a title="Jan '10 page 29" href="http://catalog.proemags.com/publication/a5278ceb?page=29">the new best-in-class4-phase air recovery system</a> the new best-in-class4-phase air recovery system<a title="Jan '10 page 31" href="http://catalog.proemags.com/publication/a5278ceb?page=31">•BROADCAST EQUIPMENT SUPPLY FOR THE VENUES</a> •BROADCAST EQUIPMENT SUPPLY FOR THE VENUES<a title="Jan '10 page 12" href="http://catalog.proemags.com/publication/a5278ceb?page=12">Industry [ News ] </a> Industry [ News ] <a title="Jan '10 page 37" href="http://catalog.proemags.com/publication/a5278ceb?page=37">JANUARY 2010 THE RETAIL OBSERVER37</a> JANUARY 2010 THE RETAIL OBSERVER37<a title="Jan '10 page 42" href="http://catalog.proemags.com/publication/a5278ceb?page=42">Elly Valas • RETAIL VIEWS</a> Elly Valas • RETAIL VIEWS<a title="Jan '10 page 8" href="http://catalog.proemags.com/publication/a5278ceb?page=8">8THE RETAIL OBSERVER JANUARY 2010</a> 8THE RETAIL OBSERVER JANUARY 2010<a title="Jan '10 page 52" href="http://catalog.proemags.com/publication/a5278ceb?page=52">FEATURED SPEAKER: DENNIS SNOW | continued from pa</a> FEATURED SPEAKER: DENNIS SNOW | continued from pa<a title="Jan '10 page 33" href="http://catalog.proemags.com/publication/a5278ceb?page=33">JANUARY 2010 THE RETAIL OBSERVER33</a> JANUARY 2010 THE RETAIL OBSERVER33<a title="Jan '10 page 4" href="http://catalog.proemags.com/publication/a5278ceb?page=4">AS I SEE IT •ELLE’S VIEW• AS I SEE IT</a> AS I SEE IT •ELLE’S VIEW• AS I SEE IT<a title="Jan '10 page 32" href="http://catalog.proemags.com/publication/a5278ceb?page=32">• ASSOCIATION NEWSCEA Announces 2010 Execu</a> • ASSOCIATION NEWSCEA Announces 2010 Execu<a title="Jan '10 page 46" href="http://catalog.proemags.com/publication/a5278ceb?page=46">Chris Thiede • BRAND BUILDING</a> Chris Thiede • BRAND BUILDING<a title="Jan '10 page 25" href="http://catalog.proemags.com/publication/a5278ceb?page=25">It's a fact – the newest, efficient washersuse </a> It's a fact – the newest, efficient washersuse <a title="Jan '10 page 67" href="http://catalog.proemags.com/publication/a5278ceb?page=67">Imagine the PossibilitiesKitchenAid®</a> Imagine the PossibilitiesKitchenAid®<a title="Jan '10 page 50" href="http://catalog.proemags.com/publication/a5278ceb?page=50">DeliveringWorld-ClaK/BIS 2010 BUSINESS & LEADE</a> DeliveringWorld-ClaK/BIS 2010 BUSINESS & LEADE<a title="Jan '10 page 11" href="http://catalog.proemags.com/publication/a5278ceb?page=11">“Simplyput,Fixtures </a> “Simplyput,Fixtures <a title="Jan '10 page 30" href="http://catalog.proemags.com/publication/a5278ceb?page=30">Consumer Electronics [ News ]PANASONIC TO DEL</a> Consumer Electronics [ News ]PANASONIC TO DEL<a title="Jan '10 page 35" href="http://catalog.proemags.com/publication/a5278ceb?page=35">•CH TOURHE NORTH CAROLINA FACTORYexample</a> •CH TOURHE NORTH CAROLINA FACTORYexample<a title="Jan '10 page 51" href="http://catalog.proemags.com/publication/a5278ceb?page=51">• FEATURED SPEAKER: DENNIS SNOWssCustomer Servi</a> • FEATURED SPEAKER: DENNIS SNOWssCustomer Servi<a title="Jan '10 page 7" href="http://catalog.proemags.com/publication/a5278ceb?page=7">True Refrigeration can be found in some of the mo</a> True Refrigeration can be found in some of the mo