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<br /> The<br /> RetailObserver<br /> 5542 Monterey Road, #258,<br /> San Jose, CA 95138<br /> CHANGE SERVICE REQUESTED<br /> November, 2009 The Monthly News Magazine with Personality Vol. 20, Issue 11<br /> MEGA<br /> GROUP USA<br /> CONVENTION<br /> SAN ANTONIO, TEXAS — pAGE 4<br /> IFA PROVIDES DRIVING<br /> FORCE FOR ECONOMY<br /> DURING TIMES OF CRISIS, DOUBLE-DIGIT INCREASES<br /> AMONG DEALERS AND VISITORS — pAGE 32<br /> ALMO CONSUMER ELECTRONICS & APPLIANCE EXPO<br /> EDUCATION AND TRAINING KEY TO A SUCCESSFUL DEALER BUSINESS — pAGE 36<br /> Printed on<br /> Recycled Paper<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> ® Registered Trademark/™ Trademark of Jenn-Air, U.S.A. © 2009. All Rights Reserved. <a title="November '09 page 1" href="http://catalog.proemags.com/publication/0d504222?page=1"> The RetailObserver 5542 Monterey Road, #258, Sa</a> <a title="November '09 page 2" href="http://catalog.proemags.com/publication/0d504222?page=2"> ® Registered Trademark/™ Trademark of Jenn-Air, U</a> <a title="November '09 page 3" href="http://catalog.proemags.com/publication/0d504222?page=3"> Publisher’s Statement Celebrating Our 20th</a> <a title="November '09 page 4" href="http://catalog.proemags.com/publication/0d504222?page=4"> THE WAY I SEE IT EllE‘S VIEW </a> <a title="November '09 page 5" href="http://catalog.proemags.com/publication/0d504222?page=5"> AuGuST 2009 The ReTail ObseRveR 3</a> <a title="November '09 page 6" href="http://catalog.proemags.com/publication/0d504222?page=6"> 1 2 3 ME GROU Semi-Annual STRONG MEMBER TU</a> <a title="November '09 page 7" href="http://catalog.proemags.com/publication/0d504222?page=7"> GA P USA Convention BEAUTIFUL SAN ANTONIO, TEXAS</a> <a title="November '09 page 8" href="http://catalog.proemags.com/publication/0d504222?page=8"> 1 | continued from page 5 | 2 3 4 </a> <a title="November '09 page 9" href="http://catalog.proemags.com/publication/0d504222?page=9"> </a> <a title="November '09 page 10" href="http://catalog.proemags.com/publication/0d504222?page=10"> NEwS NEwS NEwSINDUSTRY NEwSNE wS NEwS NEwS </a> <a title="November '09 page 11" href="http://catalog.proemags.com/publication/0d504222?page=11"> Thermador Launches a RevolutionaryThree-Part Star</a> <a title="November '09 page 12" href="http://catalog.proemags.com/publication/0d504222?page=12"> INdusTry News | continued from page 9 | that th</a> <a title="November '09 page 13" href="http://catalog.proemags.com/publication/0d504222?page=13"> Capital believes Perfect</a> <a title="November '09 page 14" href="http://catalog.proemags.com/publication/0d504222?page=14"> MANUFACTURER'S NOTES Liebherr is Green Refriger</a> <a title="November '09 page 15" href="http://catalog.proemags.com/publication/0d504222?page=15"> </a> <a title="November '09 page 16" href="http://catalog.proemags.com/publication/0d504222?page=16"> INdusTry News | continued from page 10 | </a> <a title="November '09 page 17" href="http://catalog.proemags.com/publication/0d504222?page=17"> Clean clothes. Clean conscience. The NEW Bosch Vi</a> <a title="November '09 page 18" href="http://catalog.proemags.com/publication/0d504222?page=18"> INdusTry News | continued from page 14 | headqu</a> <a title="November '09 page 19" href="http://catalog.proemags.com/publication/0d504222?page=19"> </a> <a title="November '09 page 20" href="http://catalog.proemags.com/publication/0d504222?page=20"> INdusTry News | continued from page 16 | oven d</a> <a title="November '09 page 21" href="http://catalog.proemags.com/publication/0d504222?page=21"> </a> <a title="November '09 page 22" href="http://catalog.proemags.com/publication/0d504222?page=22"> MANUFACTURER'S NOTES How Küppersbusch Can Help </a> <a title="November '09 page 23" href="http://catalog.proemags.com/publication/0d504222?page=23"> </a> <a title="November '09 page 24" href="http://catalog.proemags.com/publication/0d504222?page=24"> INdusTry News | continued from page 18 | OFFICI</a> <a title="November '09 page 25" href="http://catalog.proemags.com/publication/0d504222?page=25"> WE DON’T GO HALF WAY ON ANYTHING. </a> <a title="November '09 page 26" href="http://catalog.proemags.com/publication/0d504222?page=26"> MANUFACTURER'S NOTES Miele Opens New Gallery in S</a> <a title="November '09 page 27" href="http://catalog.proemags.com/publication/0d504222?page=27"> For centuries people beat clothes against a hard </a> <a title="November '09 page 28" href="http://catalog.proemags.com/publication/0d504222?page=28"> MANUFACTURER'S NOTES Bluestar™ Cooking Ranges to </a> <a title="November '09 page 29" href="http://catalog.proemags.com/publication/0d504222?page=29"> </a> <a title="November '09 page 30" href="http://catalog.proemags.com/publication/0d504222?page=30"> MANUFACTURER'S NOTES Masdar City </a> <a title="November '09 page 31" href="http://catalog.proemags.com/publication/0d504222?page=31"> Why add detergent 365 times a year when you could</a> <a title="November '09 page 32" href="http://catalog.proemags.com/publication/0d504222?page=32"> </a> <a title="November '09 page 33" href="http://catalog.proemags.com/publication/0d504222?page=33"> 5 WAYS TO REJU</a> <a title="November '09 page 34" href="http://catalog.proemags.com/publication/0d504222?page=34"> 1 DURIN The Driv for the Entir G TIMES OF</a> <a title="November '09 page 35" href="http://catalog.proemags.com/publication/0d504222?page=35"> ing Force e Economy EASES SEEN AMONG DEALERS AND</a> <a title="November '09 page 36" href="http://catalog.proemags.com/publication/0d504222?page=36"> The Driving Force | continued from page 34 | ha</a> <a title="November '09 page 37" href="http://catalog.proemags.com/publication/0d504222?page=37"> Home Entertainment Portable Entertainment </a> <a title="November '09 page 38" href="http://catalog.proemags.com/publication/0d504222?page=38"> 1 2 Consumer &Appliance EDUCATION AND 1. Frigi</a> <a title="November '09 page 39" href="http://catalog.proemags.com/publication/0d504222?page=39"> Electronics Expo Series TRAINING Is KEY 3 4 DEAL</a> <a title="November '09 page 40" href="http://catalog.proemags.com/publication/0d504222?page=40"> NEwS NEwS NEwS </a> <a title="November '09 page 41" href="http://catalog.proemags.com/publication/0d504222?page=41"> </a> <a title="November '09 page 42" href="http://catalog.proemags.com/publication/0d504222?page=42"> pRODUCT NEwS </a> <a title="November '09 page 43" href="http://catalog.proemags.com/publication/0d504222?page=43"> partnership with AV NetResults completes the pack</a> <a title="November '09 page 44" href="http://catalog.proemags.com/publication/0d504222?page=44"> RETAIl VIEWS EllY VAlASRETAIl VI</a> <a title="November '09 page 45" href="http://catalog.proemags.com/publication/0d504222?page=45"> the “best Value” Professional ranges </a> <a title="November '09 page 46" href="http://catalog.proemags.com/publication/0d504222?page=46"> CuSToMER SERVICE JoHn TSCHoHl C uSToMER</a> <a title="November '09 page 47" href="http://catalog.proemags.com/publication/0d504222?page=47"> </a> <a title="November '09 page 48" href="http://catalog.proemags.com/publication/0d504222?page=48"> BRAND BUILDING CHRIS THIEdEBRAND BUILDI</a> <a title="November '09 page 49" href="http://catalog.proemags.com/publication/0d504222?page=49"> </a> <a title="November '09 page 50" href="http://catalog.proemags.com/publication/0d504222?page=50"> NEwS NEwS NEwS NEwS </a> <a title="November '09 page 51" href="http://catalog.proemags.com/publication/0d504222?page=51"> </a> <a title="November '09 page 52" href="http://catalog.proemags.com/publication/0d504222?page=52"> BuSInESS pRoCESS RIGdon RESouRCESTECH SoluTI</a> <a title="November '09 page 53" href="http://catalog.proemags.com/publication/0d504222?page=53"> CLASSIFIED AD RO </a> <a title="November '09 page 54" href="http://catalog.proemags.com/publication/0d504222?page=54"> COMiNG eveNTs CALeNDAR 2009-2010 november 20</a> <a title="November '09 page 55" href="http://catalog.proemags.com/publication/0d504222?page=55"> </a> <a title="November '09 page 56" href="http://catalog.proemags.com/publication/0d504222?page=56"> NeWs NeWs NeWs </a> <a title="November '09 page 57" href="http://catalog.proemags.com/publication/0d504222?page=57"> </a> <a title="November '09 page 58" href="http://catalog.proemags.com/publication/0d504222?page=58"> NEwS NEwS NEwS </a> <a title="November '09 page 59" href="http://catalog.proemags.com/publication/0d504222?page=59"> </a> <a title="November '09 page 60" href="http://catalog.proemags.com/publication/0d504222?page=60"> NEwS NEwS NEwS </a> <a title="November '09 page 61" href="http://catalog.proemags.com/publication/0d504222?page=61"> </a> <a title="November '09 page 62" href="http://catalog.proemags.com/publication/0d504222?page=62"> E NEwS NEwS NEwS VoICE of THE SERVICER N </a> <a title="November '09 page 63" href="http://catalog.proemags.com/publication/0d504222?page=63"> </a> <a title="November '09 page 64" href="http://catalog.proemags.com/publication/0d504222?page=64"> NEwS NEwS NEwS NEwS </a> <a title="November '09 page 65" href="http://catalog.proemags.com/publication/0d504222?page=65"> noSTAlGIA </a> <a title="November '09 page 66" href="http://catalog.proemags.com/publication/0d504222?page=66"> nEWS nEWS nEWS nEWS </a> <a title="November '09 page 67" href="http://catalog.proemags.com/publication/0d504222?page=67"> ® Registered Trademark/™ Trademark of Jenn-Air, U</a> <a title="November '09 page 68" href="http://catalog.proemags.com/publication/0d504222?page=68"> PURCELL MURRAY: PRODUCT SPOTLIGHT INTRODUCING BO</a>